#kriz-chat-launcher{position:fixed;bottom:24px;right:24px;width:56px;height:56px;border-radius:50%;background:var(--kriz-color,#0088cc);color:#fff;border:none;cursor:pointer;box-shadow:0 4px 16px rgb(0 0 0 / .25);z-index:99999;display:flex;align-items:center;justify-content:center;transition:transform 0.2s,box-shadow 0.2s}#kriz-chat-launcher:hover{transform:scale(1.08);box-shadow:0 6px 20px rgb(0 0 0 / .32)}#kriz-chat-launcher svg{width:26px;height:26px;fill:#fff}#kriz-chat-badge{position:absolute;top:-3px;right:-3px;background:#e53e3e;color:#fff;font-size:11px;font-weight:700;width:18px;height:18px;border-radius:50%;display:none;align-items:center;justify-content:center;font-family:sans-serif}#kriz-chat-window{position:fixed;bottom:90px;right:24px;width:360px;max-width:calc(100vw - 32px);height:540px;max-height:calc(100vh - 110px);background:#fff;border-radius:16px;box-shadow:0 8px 40px rgb(0 0 0 / .18);z-index:99998;display:none;flex-direction:column;overflow:hidden;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;font-size:14px}#kriz-chat-window.open{display:flex}#kriz-chat-header{background:var(--kriz-color,#0088cc);color:#fff;padding:14px 16px;display:flex;align-items:center;gap:10px;flex-shrink:0}#kriz-chat-header .kriz-avatar{width:34px;height:34px;border-radius:50%;background:rgb(255 255 255 / .25);display:flex;align-items:center;justify-content:center;flex-shrink:0}#kriz-chat-header .kriz-avatar svg{width:18px;height:18px;fill:#fff}#kriz-chat-header .kriz-title{font-weight:600;font-size:14px;flex:1}#kriz-chat-header .kriz-subtitle{font-size:11px;opacity:.8;margin-top:1px}#kriz-chat-close{background:none;border:none;color:#fff;cursor:pointer;padding:4px;border-radius:4px;opacity:.8;line-height:1}#kriz-chat-close:hover{opacity:1;background:rgb(255 255 255 / .15)}#kriz-chat-messages{flex:1;overflow-y:auto;padding:16px 14px;display:flex;flex-direction:column;gap:10px;scroll-behavior:smooth}#kriz-chat-messages::-webkit-scrollbar{width:4px}#kriz-chat-messages::-webkit-scrollbar-thumb{background:#ddd;border-radius:4px}.kriz-msg{max-width:88%;padding:9px 13px;border-radius:14px;line-height:1.5;word-break:break-word}.kriz-msg.bot{background:#f0f4f8;color:#222;align-self:flex-start;border-bottom-left-radius:4px}.kriz-msg.user{background:var(--kriz-color,#0088cc);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}.kriz-msg a{color:inherit;text-decoration:underline}.kriz-sources{display:flex;flex-wrap:wrap;gap:5px;margin-top:6px}.kriz-source-chip{font-size:11px;background:rgb(0 136 204 / .1);color:var(--kriz-color,#0088cc);padding:3px 8px;border-radius:10px;text-decoration:none;border:1px solid rgb(0 136 204 / .2)}.kriz-source-chip:hover{background:rgb(0 136 204 / .18)}.kriz-typing{display:flex;align-items:center;gap:4px;padding:10px 14px;background:#f0f4f8;border-radius:14px;border-bottom-left-radius:4px;align-self:flex-start;width:52px}.kriz-typing span{width:7px;height:7px;background:#aaa;border-radius:50%;animation:krizBounce 1.2s infinite}.kriz-typing span:nth-child(2){animation-delay:0.2s}.kriz-typing span:nth-child(3){animation-delay:0.4s}@keyframes krizBounce{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-5px)}}#kriz-chat-footer{padding:12px 14px;border-top:1px solid #eee;display:flex;gap:8px;flex-shrink:0;background:#fff}#kriz-chat-input{flex:1;border:1px solid #ddd;border-radius:20px;padding:9px 14px;font-size:14px;outline:none;font-family:inherit;resize:none;max-height:96px;overflow-y:auto;transition:border-color 0.15s;line-height:1.4}#kriz-chat-input:focus{border-color:var(--kriz-color,#0088cc)}#kriz-chat-input::placeholder{color:#aaa}#kriz-chat-send{width:38px;height:38px;border-radius:50%;background:var(--kriz-color,#0088cc);color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;align-self:flex-end;transition:opacity 0.15s}#kriz-chat-send:disabled{opacity:.4;cursor:default}#kriz-chat-send svg{width:16px;height:16px;fill:#fff}#kriz-quick-replies{display:flex;flex-wrap:wrap;gap:6px;padding:0 14px 10px}.kriz-quick-btn{font-size:12px;padding:5px 12px;border:1px solid var(--kriz-color,#0088cc);color:var(--kriz-color,#0088cc);background:#fff;border-radius:14px;cursor:pointer;font-family:inherit;transition:background 0.15s}.kriz-quick-btn:hover{background:#f0f7ff}.kriz-lead-form{align-self:stretch;background:#f7fbff;border:1px solid rgb(0 136 204 / .2);border-radius:12px;padding:14px;display:flex;flex-direction:column;gap:8px;margin:0}.kriz-lead-intro{font-size:13px;font-weight:600;color:#222;margin:0 0 4px;line-height:1.4}.kriz-lead-input{width:100%;box-sizing:border-box;border:1px solid #ddd;border-radius:8px;padding:8px 12px;font-size:13px;font-family:inherit;outline:none;transition:border-color 0.15s}.kriz-lead-input:focus{border-color:var(--kriz-color,#0088cc)}.kriz-lead-submit{background:var(--kriz-color,#0088cc);color:#fff;border:none;border-radius:8px;padding:10px;font-size:13px;font-weight:600;cursor:pointer;font-family:inherit;transition:opacity 0.15s;margin-top:2px}.kriz-lead-submit:hover{opacity:.88}.kriz-lead-gdpr{font-size:10px;color:#999;margin:0;line-height:1.4}.kriz-lead-thanks{font-size:14px;color:#16a34a;font-weight:600;text-align:center;padding:8px 0;margin:0}#kriz-chat-branding{text-align:center;font-size:10px;color:#bbb;padding:4px 0 8px}@media (max-width:480px){#kriz-chat-window{bottom:0;right:0;width:100vw;max-width:100vw;height:100dvh;max-height:100dvh;border-radius:0}#kriz-chat-launcher{bottom:16px;right:16px}}